Hôtel & Spa Château de l'ile

4, Quai Heydt, 67540 Ostwald, France
Scores
  • Cleanliness
    8.6
  • Comfort
    8.3
  • Location
    8.4
  • Facilities
    7.8
  • Staff
    8.5
  • Value for money
    7.2
  • Free WiFi
    8.3

Hotel map
Food & Drink
Special diet menus (on request)
Good coffee!
Bar
Restaurant (à la carte)
Breakfast in the room
Kid meals(Additional charge)
Entertainment and family services
Kids' outdoor play equipment
Babysitting/child services(Additional charge)
Board games/puzzles
Books, DVDs, music for children
Reception services
Luggage storage
Express check-in/check-out
Currency exchange
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Free!Wired internet is available in the business centre and is free of charge.
Languages spoken
French
English
German
Spanish
Cleaning services
Dry cleaning(Additional charge)
Laundry(Additional charge)
Ironing service(Additional charge)
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Swimming pool
Massage(Additional charge)
Indoor pool (all year)
Hot tub/jacuzzi
Hammam
Spa and wellness centre
Sauna
Outdoors
Outdoor furniture
Garden
Sun terrace
Terrace
Parking
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre(Additional charge)
Fax/photocopying(Additional charge)
General
Non-smoking throughout
Shuttle service
Family rooms
Car hire
Airport shuttle (additional charge)
Bridal suite
Newspapers
Safety deposit box
Shops (on site)
Gift shop
Soundproof rooms
Shuttle service (additional charge)
Non-smoking rooms
Facilities for disabled guests
Heating
Air conditioning
Room service
Packed lunches
Lift
Activities
Bicycle rental (additional charge)
Horse riding(Additional charge)
Table tennis
Tennis court(Additional charge)
Cycling
Bikes available (free)
Billiards
Hiking
Golf course (within 3 km)(Additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • BankcardHôtel & Spa Château de l'ile accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • All further older children or adults are charged EUR 40 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!All children under 12 years stay free of charge for extra beds.
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Super friendly and helpful staff. Very kind especially to kids!”

, Switzerland

“The hotel was beautiful. The staff were exceptionally good-friendly and helpful and there were nice touches for our son and dog. The grounds were gorgeous and we enjoyed a simple cheese plate in the outdoor bar area which was perfect. The pool was a bonus.”

, Netherlands

“Room and Hotel furnishings are very old and tired, it was like going back in time, but that had another problem it smelt like it too!”

, United Kingdom

“Lovely grounds, great to take breakfast on the terrace with greenery all around. Staff really friendly and helpful, they are such an asset to the hotel. Enjoyed the pool and spa facilities. Covered pool on the small side, so awkward to swim in when there are a few people in it, but otherwise it is fine. Lovely meals in the on-site Winstub-style restaurant and, surprisingly, prices and quality were very competitive with the restaurants in the town centre so that we were not tempted to dine out once we had eaten there. Well located for visiting Strasbourg - 5 minute walk to a good tram service.”

, Spain

“Nice woods with little trail surrounding the area. great weekend getaway.”

, USA

“Very nice green surroundings, roomy and clean bathroom, large parking in front of the entrance. The gourmet restaurant was excellent and the bar has a nice selection of cigares. We came for a romantic weekend and were not disappointed!”

, France

“I traveled with my wife and our two year old toddler, we love it that the property is in a quiet area with big gardens for our little one to explore (we even spotted beavers and swans!). The team there was extremely welcoming and prepared even small gift pack for our son. We totally recommend this property!”

, Netherlands

“Nice historical building.very nice park.Kind staff”

, Italy

“Overall a great experience from arrival to departure. I would only say that it's not cheap but I felt I get the value as well.”

, Switzerland

“Very friendly staff throughout our stay, nice views, clean, large bathroom and great castle location, very romantic.”

, Switzerland