Hotel Okura Niigata
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Okura Niigata accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children under 2 years are charged JPY 1188 per night for children's cots/cribs.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
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Pets
- Pets are not allowed.
What guests loved the most
“The rooms were soundproof and the beds comfortable and clean, making for a good night's sleep.”
“Based on the location of the hotel, the view for most of the room is generally unimpeded. The Shinano River can be viewed from most of the hotel rooms with either the Tokki Messe further inland on the other side. The rooms are wide and spacious and more than enough space for large luggages. In addition, the hotel is relatively cheap based on Japan standards.”
“The staff are fantastic and do all they can to make you feel welcome and comfortable. Probably the best we that have come across.”
“5 minutes from Live music house in which we played. 5 minutes by taxi/15 minutres on foot from train station.”
“I feel every staffs who work in front desk and bell boy are well trained. Most of people can speak English well so I had no communication barrier with them.”
“This is a first class hotel with prices to match. Very professional staff. TV in the room had BBC, and the wifi was strong.Room very spacious for Japan”
“Convenient location close to shopping, ferry terminal and Pia Bandai market. JR Niigata station is a short taxi ride away. There are several restaurants in the hotel if you don't want to dine out. There is also a whisky bar and spa.”
“Not a lot to like as it took 15 minutes to check in. The room is small and has seen better days.”
“An higher-end Japanese "Western-style" .hotel. Nice river location; suggest asking for a river view. Staff was abundant and very helpful. Breakfast had a nice array of options. Comfortable rooms.”
“Easy to find close to the bridge, Helpful staff, restaurants in the hotel”