Hotel Helen

Com Magura DN 11 Bacau , 607305 Bacău, Romania
8.9 273 reviews
Scores
  • Cleanliness
    9.5
  • Comfort
    9.2
  • Facilities
    8.9
  • Staff
    8.8
  • Value for money
    8.4
  • Free WiFi
    8.1
  • Location
    8.7

Hotel map
Food & Drink
Restaurant (à la carte)
Very good coffee!
Bar
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
Romanian
Italian
English
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi(Additional charge)
Hammam(Additional charge)
Indoor pool (all year)(Additional charge)
Sauna(Additional charge)
Massage(Additional charge)
Swimming pool
Services
Laundry(Additional charge)
Luggage storage
Meeting/banquet facilities(Additional charge)
Airport shuttle (additional charge)
24-hour front desk
Fax/photocopying(Additional charge)
Ironing service(Additional charge)
Outdoors
Garden
Terrace
Parking
Free!Free private parking is possible at a location nearby (reservation is not needed).
General
Air conditioning
Heating
Family rooms
Lift
Non-smoking rooms
Closest airports
Bacau International Airport
4.5 miles
Iasi International Airport
57.6 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Helen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!All children under 12 years stay free of charge for extra beds.
    • All children are welcome.
    • The maximum number of extra beds in a room is 1.
  • Important Notice
    • Kindly note that Hotel Helen offers a complimentary breakfast for a child below 5 years old. For children above 5 years old, guests can order the breakfast for a 5 euro extra charge.
  • Pets
    • Pets are not allowed.

What guests loved the most

“The suite was confortable. The spa area was clean and quite, with a good quality relaxation area. The staff was wonderful.I liked the place for the warm welcome and the nice people. Very relaxing overall experience.”

, Romania

“The position is very good, the parking is practical and the restaurant offer good food well served. The staff is pleasant and the atmosphere of the hotel comfortable.”

, Germany

“The very clean moquette and the view from the room was amazing. Very good restaurant (try Ciorba de burta)”

, Italy

“Very nice breakfast. Great room with very large bathroom.”

, Bulgaria

“Nice place in the mountains, great view, spacious and elegant rooms”

, Israel

“Location is awesome, rooms are clean, bathrooms are spacious, the staff is friendly.”

, Romania

“It was our second time here so we knew what to expect - silent location with fresh forest air, helpful and friendly staff, great comfortable rooms, superb breakfast”

, Ukraine

“We loved our stay at Hotel Helen, it is a beautiful location and the restaurant on site is brilliant. The staff were friendly and helpful throughout our stay. Our room was 1st class and everything was immaculate.”

, Romania

“Great location, great facility, very good restaurant, great people.”

, USA

“Very classy hotel with a beautifully decorated room and public areas.”

, Ireland