“Everything was awesome and they were efficient and everyone was so nice and helpful ”
“The hotel lobby is beautifully appointed and the staff were as pleasant and helpful as could be. The room was spacious and immaculate -- the bed so comfortable -- offered a great night's sleep. I loved the aesthetics of the room -- the artwork, especially, the gorgeous shower. This stay was a simple pleasure.”
“My art deco room on the 6th floor was visually pleasing, bed comfortable and had a well designed compact bathroom (shower only).”
“The staff was friendly courteous responsive and helpful. The beds were comfortable.”
“More than anything I enjoy the style of the place. The designers have stepped out a bit, and I thoroughly enjoyed their departures. Also, the staff I dealt with were helpful and friendly.”
“We liked the fact that we didn't need to leave the hotel. We met some friends there and we had drinks and dinner and didn't need to leave.”
“The overall appearance of the hotel was beautiful. The daytime staff was great.”
“Wonderful views from the roof top lounge. Clean with friendly help. Everything you need with out leaving the facility.”
“Breakfast was fantastic, Level 8 Lounge food and atmosphere great. Location perfect, staff very helpful and friendly. Compensation for the problem with our room was more than sufficient. We just had to pay a one night stay, so the food we had in Level 8 Lounge and the second night was free.”
“The hotel was one of the only hotels with power after Tallahassee was hit by Hurricane Hermine. The hotel was a great distraction for my family. The staff provided excellent customer service, rushing to ready rooms and allowing us to check in early. They understood that it was extremely difficult to find food and air conditioning. The cafe provided free drinks and meals that afternoon and the dinner we had later that night at Shula's was great. The beds were extremely comfortable. It felt like a staycation instead of a crisis!”