Hotel Alsace
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Alsace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!Up to two children under 17 years stay free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- All further older children or adults are charged USD 15 per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All further older children or adults are charged USD 15 per night for children's cots/cribs.
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Important Notice
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“Staff was extremely courteous. Pillows and bedding were extremely comfortable. We were staying there to avoid Hurricane Harvey but feel very fortunate to have found Hotel Alsace. Such a restful lovely spot to relax amidst the devastating damage of the hurricane.”
“staff friendly parking good. bathrrim was new all nice shower good.”
“Elegant small to medium size motel with lovely amenities. We didn't not experience, but it seems to be a spa destination. Wonderful pool. And both pool and room had a beautiful view of the hillside to the east. Restaurant was nice but had a strange vibe to it at dinner time. Food was good. The staff was very friendly.”
“The view was pretty. It was close to family & that is why we chose it.”
“We like the location it is about 1/2 mile from family they always except my service animal no questions the only staff I interacted with was the eve clerk and morn clerk both was very friendly love the place its quite and the landscaping isw amazing”
“Best food in town, beautiful restaurant , outdoor dinning on balcony with lovely view.”
“I liked the warm welcome the staff brings. The view was great!”
“First of all, checking in was a treat. Jenny was so personable and I knew we were in the right place. She is a true asset to the Alsace Hotel. The room was great -- we especially liked the balcony overlooking the rolling hills. The food was awesome as well -- with great selections -- and good drinks, too. We will be back!”
“It was out in the country & scenery was great. ”
“Bed was comfortable although the sheets were kind of rough. The location was perfect and the view over the valley was lovely. The rooms were nicely decorated and the theme of the Alsatian style which we really liked and we loved the old photos on the wall of Castroville in its early days. Loved the stone floors and walls in the bathroom.”