Hawthorn Suites by Wyndham Grand Rapids
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hawthorn Suites by Wyndham Grand Rapids accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<br><br>Guest must be 21 years of age or older to check in.<br><br>Please note that airport shuttle hours vary. Please contact the hotel directly to make arrangements.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Very comfortable bed, quiet, and good heating for a gray and rainy/snowy time in Grand Rapids. Helpful staff.”
“That paets were allowed and the staff at the front dwsk.”
“Upon arrival, the gentleman that checked us in was very helpful and friendly. He answered all the necessary questions and gave us more information than needed. It was very smooth, it almost felt as if we were at home. The check-in was very smooth, it almost felt as if we were at home. We had requested 1 extra towel and they instantly brought us 2 extra towels. They go above and beyond to make sure our satisfaction was guaranteed.”
“Wonderful staff. We've stayed here before and we'll stay again.”
“A little below what I expected, property was a bit dated”
“They provided free breakfast (eggs and meat, bagels, cereal, apples, waffle maker, juice and coffee) and free dinner. The pool looked nice, people were using it. Outside grounds were pretty. Shopping is within walking distance. Wood burning fireplace (purchase quick burning logs at front desk) and air conditioning. Room was very large and my family of 5 would have easily fit comfortably. It's certainly not a Hilton, but great value for the price.”
“Front desk person at check-in was very efficient, polite and friendly.”
“The staff were very friendly and knowledgeable. The exterior of facilities needs work and modernized. The birds were nesting in the walls and were very noisy. They are also in the roof of units and I fear feces might be gathering from annual nesting. The parking is limited and the surface needs redone. The pool is very nice. The breakfast was clean and good. I feel the price per night is way too high for the other issues and location. I would suggest bringing price to about 75 dollars per night would be a better value.”
“Excellent value - without equal in that area, which I know well. Very large room, with sitting area and kitchen. Huge bathroom, easy access. Hotel is in idea central location.”
“Outside pool, location, kitchen, fireplace would be awesome in winter, clean.”