Hanoi Paloma Hotel

70 Xuan Dieu str Tay Ho
7.6 46 reviews
  • Cleanliness
  • Comfort
  • Location
  • Facilities
  • Staff
  • Value for money
  • Free WiFi

Paloma Hotel offers affordable accommodation in an ideal location, on the banks of West Lake (Ho Tay Lake). It offers free Wi-Fi throughout the property and panoramic lake/river views.All rooms include LCD TV, free daily a la carte breakfast, free daily English newspaper, free Wi-Fi, and free tea and coffee making facilities. Some rooms also include lake and river views.Paloma Hotel features Vietnamese traditional colonial charm throughout the property. Guests can easily admire views of the 800-year-old Golden Lotus pagoda.Paloma’s friendly staff will is happy to provide assistance to all guests 24 hours a day and 7 days a week. Tay Ho is a great choice for travellers interested in sightseeing, history and culture.Paloma 3 stars Hotel at West Lake area is one of the best choice for business travelers and the tourists who want to enjoy the natural of the lake as well as the fresh of the air in Hanoi. We are so proud of its as hotel faces the West Lake ( The biggest lake in Hanoi covers 500 hectares). In addition , we are just about 20 minutes from the international airport Noi Bai and 8 minutes to the Old quarter , 5 minutes to the French quarter , in the hear of the Expat community where so many foreigners chose to live as well as high end restaurants , bars , shops... We have been honored to welcome many distinguished clients from the world as well as the Vietnamese stars who stay with us from the beginning of the opening date. The room is equipped with morden facilites, amentities and furniture. It includes TV LCD with cab, Tea and coffee making facilities, Large bath-room, bath-tub, hair dryer, Safety box, minibar and refrigerator, water-heater, IDD telephone, Split Dual Air-conditioning.... Our staffs are well trained from university & college in Hanoi who has years of experiences. More over , we have the meeting room with full amenities which can serve 50 people with restaurants. Paloma Hotel is centrally located in Hanoi, walking distance from Syrena Shopping Center and close to Tran Quoc Pagoda. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hanoi? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotel map
Food & Drink
Bottle of water(Additional charge)
Breakfast in the room
Restaurant (à la carte)
Fruits(Additional charge)
Special diet menus (on request)
Entertainment and family services
Children television networks
Babysitting/child services(Additional charge)
Reception services
Tour desk
Ticket service
24-hour front desk
Concierge service
Luggage storage
Currency exchange
Express check-in/check-out
Private check-in/check-out
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Services & Extras
Tickets to attractions or shows
Cleaning services
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Daily maid service(Additional charge)
Laundry(Additional charge)
Trouser press(Additional charge)
Shoeshine(Additional charge)
Wheelchair accessible
Pets are allowed on request. Charges may be applicable.
BBQ facilities
Sun terrace
Outdoor furniture
Picnic area
Parking garage
Electric vehicle charging station
Secured parking
Street parking
Free!Free private parking is possible on site (reservation is needed).
Accessible parking
Shared kitchen
Business facilities
Business centre
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Car hire
Room service
Designated smoking area
Facilities for disabled guests
Shuttle service
Shuttle service (additional charge)
Airport shuttle (additional charge)
Bridal suite
Air conditioning
Shared lounge/TV area
Safety deposit box
Family rooms
Non-smoking rooms
No Smoking
Bar or Lounge
Business Center
Child Care
Airport Shuttle
Pets Allowed
Free Breakfast
Bicycle rental (additional charge)
Closest landmarks
Phu Tay Ho
0.8 miles
West Lake
0.9 miles
Tran Quoc Pagoda
1 miles
Truc Bach Lake
1.2 miles
Quan Thanh Temple
1.3 miles
West Lake Water Park
1.4 miles
Hanoi Botanical Garden
1.5 miles
Cua Bac Church
1.6 miles
Presidential Palace
1.6 miles
Machinco Building - MDRI
1.7 miles
Most popular landmarks
Dong Xuan Market
2 miles
Old City Gate
2.2 miles
Vietnam Fine Arts Museum
2.2 miles
Hanoi Temple of Literature
2.3 miles
Thang Long Water Puppet Theater
2.5 miles
Vietnam Museum of Ethnology
2.6 miles
Ngoc Son Temple
2.6 miles
St. Joseph Cathedral
2.6 miles
Hoan Kiem Lake
2.7 miles
Ha Noi Railway station
2.7 miles
Restaurants and markets
Don\'s a Chef Tay HO
0.2 miles
0.1 miles
Fraiser suite
0.2 miles
Nghi Tam
0.3 miles
Natural beauty
Red River
0.3 miles
Tam Dao
24.9 miles
Closest airports
Noi Bai International Airport
10.7 miles
Cat Bi International Airport
59.9 miles


  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hanoi Paloma Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 00:00
  • Check-out
    • 04:00 - 12:00
  • Children and extra beds
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • All further older children or adults are charged USD 15 per night for extra beds.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • All children under 6 years are charged USD 10 per night for extra beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children are welcome.
    • The maximum number of extra beds in a room is 1.
    • One child under 6 years is charged USD 15 per night when using existing beds.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“The staff were very nice and the breakfast was good.”

, Ireland

“The doorbell boys where terrific, they helped you in any way you wanted.”

, Canada

“Friendly staff, great location, always nice when I return!”

, Vietnam

“I got a cheap room on booking.com for 35 usd including breakfast. Good deal for location, which is where the foreigners that live in Hanoi live. It's refreshing area after staying in the cramped and very touristy old town”

, Switzerland

“Best thing was the large lotus-lily swamp at the back which you could view from the veranda having breakfast. The rooms with that view would be preferable to the lake view rooms.”

, Thailand

“Very friendly staff Handy location for Tay Ho area”

, Thailand

“The staff were extremely friendly and extremely helpful. We were upgraded to a better room because the room we had originally asked for was not available. The room was spacious and extremely comfortable.”

, United Arab Emirates

“Дружелюбный персонал Очень хороший интернет (Что в Азии редкость) Хорошее местоположение Подземный паркинг”

, Russia

“Milý, přátelský personál. Snaha pomoci je opravdová, ne hraná. Klid, vzorný úklid pokojů.”

, Czech Republic

“Čistota, ochotný personál, dobrá poloha ne daleko od centra, ale v klidném prostředí.”

, Czech Republic