Grand Hyatt Tokyo
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Get the celebrity treatment with world-class service at Grand Hyatt TokyoOne of our top picks in Tokyo.Grand Hyatt Tokyo is an award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing shops, restaurants, a cinema, art museum and observatory. Roppongi Station is just a 3-minute walk away. Free WiFi is available in all rooms and guests also have access to the business centre on site.The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design. All rooms feature a private bathroom with a rain shower and deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, DVD player, safety deposit box, laptop charger, minibar and Japanese yukata robes. Complimentary mineral water bottles are provided.A range of services are available at the concierge desk and currency exchange is provided at the 24-hour front desk. Guests can enjoy spa treatments and massages at the Nagomi Spa and Fitness Center or relax by the indoor swimming pool that utilises natural stone designs.Grand Hyatt Tokyo offers 10 restaurants and bars that feature a variety of international cuisine including French, Italian, Chinese, steak meals, Japanese sushi, teppanyaki and seasonal kaiseki cuisine. Guests can enjoy dining at one of the open-air terraces or listen to live music in the jazz lounge Maduro.Tokyo Grand Hyatt is a 40-minute bus ride from Haneda Airport and a 90-minute ride from Narita Airport on the limousine bus (charges apply). Tokyo Station is a 25-minute train ride away. Minato is a great choice for travellers interested in clean streets, friendly locals and culture.A stay at Grand Hyatt Tokyo places you in the heart of Tokyo, convenient to Tokyo Midtown and Nezu Art Museum. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Hyatt Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Smoking is permitted only in designated smoking areas at the property.
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Pets
- Pets are not allowed.
What guests loved the most
“Bed was comfortable. Good location to access hot spots in Tokyo: Ginza and Daikanyama directly via hybiya line and Sibuya. Nice restaurants within the hotel and around the hotel. Recommend to try Sushi restaurant and Japanese traditional restaurant within the hotel.”
“We liked a) location b) the teppanyaki restaurant”
“The room was large. The food was fantastic Housekeeping was great rooms very clean”
“Wonderful room! Kind and helpful staff. Will definitely come back!”
“Large rooms (we had a deluxe king), especially by Japanese standards; awesome shower/bath; amazing and accommodating staff; adjacent to a shopping center; down the street from a great park (robot park). There's a DVD player in the room and we were able to get DVDs off a somewhat outdated list from the hotel, which was great for the kids Train station/subway (not JR line) is right under the shopping center. The Club room privileges are fantastic with kids- breakfast, afternoon snacks and evening appetizers (that really can serve as a meal) & drinks. You can either get a club room or pay a supplemental charge on a daily basis to get access. You also are able to use gym and pool and sauna etc for free. Oh and they have great room service- super speedy and surprisingly good risotto and pasta (kids menu spaghetti, burgers, fries, udon noodles etc were great as well).”
“Great breakfast location - being able to sit outside was excellent and the options for breakfast were impressive”
“One of the most comfortable and bigger rooms in Tokyo.”
“Centrally located in Roppongi Hills - nice luxury hotel and fantastic breakfast Friendly and attentive staff”
“The bed was very comfortable. Our room was spacious than a regular Tokyo hotel. Bathroom and bathtube were spacious, too. Convenient to go to the subway station: hibiya line that is the same line with ueno, ginza, and daikanyama. The hotel is directly connected to the shopping mall. So, good to enjoy shopping. On the way from the station to the hotel, there are several decent restaurants in the arcade of the subway station. We liked dropping by our 4th or 5th meal of a day. :)”
“Everything is top quality from the public spaces to the rooms and restaurants. I was celebrating my birthday and needed a last minute dinner booking. The concierge were able to organise a fantastic restaurant for me.”