Grand Hyatt Kuala Lumpur
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Hyatt Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- One older child or adult is charged MYR 80 per person per night in an extra bed.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Free!One child under 12 years stays free of charge when using existing beds.
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Important Notice
- Please note that guests are required to present the credit card used to secure booking upon check-in.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
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Pets
- Pets are not allowed.
What guests loved the most
“1- We loved the Room Decor 2- The dressing room Idea was very innovative 3- water Pressure was excellent 4- STaff and service was unique”
“service from the staffs were impeccable; the concierge take the initiative to go the extra miles by helping me to call for a grab car when there is no uber in the morning. Love it.”
“Upon arrival at the hotel, we were greeted by extremely friendly staff who guided us through our checkin. The room was fantastic. It was huge and equipped with what was needed for a comfortable stay. The staff was not hesitant to help you should you had any request.”
“The staff were super friendly and my Wife and I were treated like royalty. If you get the Grand Club rooms, you get complimentary breakfast at both their restaurant and lounge and daily evening drinks and snacks for free. The location is right by the Twin Towers and is in the middle of everything.”
“Pay some attention on room service need to increase the staff . If guest need any thing .he had to call at room service 2 or 3 times after that room service available. ”
“A great place to rest with superb service from the staff! My stay was extra-special, thanks to the staff and amazing service.”
“Idea of Sky lobby, staff welcoming Muslim Toilets in-room dining food was really good with reasonable price”
“The room was well appointed with a very comfortable bed - both the pillows and the mattress were neither too firm nor too soft, thus offering a good night sleep. The staff were friendly and helpful.”
“I loved the pillow and the services provided by the hotel. The view from the lobby and restaurant was awesome 😍”
“Great choice for breakfast, friendly, helpful staff, well located and clean”