Grand Hotel Rokko Sky Villa

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Grand Hotel Rokko Sky Villa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 15:00 - 20:30

• Check-out
  • Until 11:00 hours

• Children and extra beds
  • Children cannot be accommodated at the hotel.
  • There is no capacity for extra beds in the room.

• Important Notice
  • Credit card will be used for guarantee purposes only. When settling the bill, the property will accept cash only (in Japanese Yen).<br><br>Guests arriving after 20:30 must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.<br><br>Guests without a meal plan who want to eat dinner/breakfast at the property must make a reservation at least 3 days in advance.<br>Breakfast hours: 07:30-09:00.<br>Dinner hours: 17:30-20:30.<br><br>Please inform the property in advance if you have any food allergies or dietary needs.<br><br>Guests are kindly requested to indicate the mode of transport to the property at the time of booking.<br><br>Free pick-up service from Rokko Cable Sanjo Station and Rokko Arima Ropeway Station are available upon request. If you wish to use the shuttle service, please contact the property upon arrival at the station.<br><br>Please be informed that guests must be 13 years or older to stay at this property.<br><br>Please be informed that there are no stores located within a walking distance.

• Pets
  • Pets are not allowed.