Gran Hotel Termas de Chillan
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Gran Hotel Termas de Chillan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 17:00 - 00:00
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Check-out
- 06:00 - 13:00
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children under 12 years are charged USD 100 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
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Important Notice
- LOCAL TAX LAW.<br>Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%<br>To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).<br>This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
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Pets
- Pets are not allowed.
What guests loved the most
“Excellent facilities. Children care facilities. Very nice food and overall location next to the ski tracks”
“The position of the hotel and the potential to be really good. But this will need pro-active management and leadership to make good.”
“Staff friendliness, food quality. Room service is fast and menu varied and well prepared. The overall environment and buildings anchored in the very Chilean Andes are truly epic”
“BEAUTIFUL VIEW ON THE MOUNTAINS. Room comfortable. Good breakfast. Good infrastructure for relaxing. 4 stars hotel.”
“No wifi. No electricity Not at all what advertised. We packed up and left after one sleepless night. Unable to do business or on line school. Located really close to the road with lots of traffic”
“En general una buena estadia, al ser temporada baja la piscina principal estaba cerrada, la comida de los restaurant rica pero poca variedad.”
“La pieza es grande, de temperatura adecuada, la cama muy cómoda y una ducha excelente. La piscina termal muy buena.”
“El buffet tanto cena como el desayuno muy bueno y variado. Las instalaciones muy buenas.”
“Quarto muito limpo e confortável. Café da manhã e jantar muito bons. O hotel está localizado na cordilheira dos Andes, com vista maravilhosa. A piscina do hotel (interna e externa) são termais. O hotel oferece transporte às duas pistas de ski próximas.”
“La vista de los cuartos es espectacular, la atención excelente, buena comida...100% recomendable y iré nuevamente!!! con certeza!!!”