“Rooms clean, great hot breakfast and friendly staff.”
“Great Location, in the heart of Hanoi. The Staff were very attentive and helpful, made me feel very welcome. helped with changing money and information on tours to other parts of the country. The room was spacious and felt more luxurious than the price. The bed was very comfy, which is important to me being over 6ft!”
“Beautiful lobby. Rooms very varied. We were deluxe but had very little natural light. Saw other rooms which were much better. Best to go for luxury rooms but I didn’t know that when I booked. Staff very helpful.”
“The staff especially Lee and Tracy who take good care of us.”
“The personalised service from staff was outstanding. Totally honest, I left my bag in the bar and it was returned intact, promptly and the tour organiser was amazing. The hotel is on the silk st so shopping is fantastic. Great food. Close to everything.”
“All the staff at The Golden Silk Hotel are friendly, courteous and extremely helpful . They really make a difference to what can sometimes be an exciting, but challenging, environment .”
“The beds were great in this hotel and Breakfast had everyting”
“The location was fabulous, right in the middle of the Old Quarter. Great for walking around to the sites and shopping. The hotel was excellent in contacting us beforehand to organize a private transfer to the hotel and check regarding any tours we might want to do.”
“Location is nicely situated in Hoan Kiem district, not too far from Hoan Kiem lake. Various good restaurants nearby. Surroundings attractive to slender around with many silk garment shops and art stores. In weekend many nearby streets closed for traffic to allow pedestrians to stroll. The breakfast is abundant and many styles to choose from. The wellness area on the top floor was a great experience. Good service ”
“Stayed in a room without windows and so no noise from street. Stayed one night on way to Halong. Great night's sleep and good breakfast.”