Gateway Hotel, Marco Polo
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Gateway Hotel, Marco Polo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:00
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Check-out
- 07:00 - 12:00
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further children or adults are charged HKD 440 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
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Important Notice
- Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.<br><br>Children under 12 years of age are not permitted to use the Club Continental Floor or enter The Continental Lounge<br><br>Please note that each room can accommodate up to either 3 adults at most, or 2 adults and 2 child aged 12 years old or below.<br><br>Please note that for no-shows and late cancellations, guests will be charged with the service charge associated with the room charge.<br><br>Please note that extra bed is not available from 22 December 2017 to 1 January 2018 inclusive.<br><br>The swimming pool will be closed temporarily from 2 January to 21 January 2018 for maintenance.<div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The location is hard to beat - close to the Star Ferry (Ocean Terminal) and the MTR.”
“Liked the buffet offerings and it is centrally located with easy walk to shoreline.”
“Accessibility, comfort, hospitality of the staffs.”
“Location and beakfast was fantastic. Hotel is just in Harbour City centre mall. Rooms are big and spacious.”
“Area is so accessible for shopping and everything u need are within your reach.There is also a lot of nice restaurant around the area.”
“Location and cleanliness. The free bottles of water and free minibar.”
“I chose this hotel because of its location as my company had an event nearby. There were a lot of logistics arrangement for the event. Kaws Li from Concierge is very helpful which he offered his helping hand from site-checking to the event day, the event would not be done without his assistance. He also got recognized by my business partner with his consideration and thoughtfulness.”
“Perfect breakfast at the Continental Club. After being away from Marco Polo for quite sometime- I was avoiding the renovations- I"m happy to find old friends like Mark at the Club and Eunice at the reception.... delightful service as always”
“because of the room rate we booked, we were given complimentary cheese cake. it was splendid!”
“Location is fantastic; hotel staff were very helpful, friendly and the property was very safe.”