“Excellent service at reception, however from using Hilton in the past, I expect no different. The food was good and delivered to the room with a smile. At the time the cookies were being handed out to guests and we certainly enjoyed the extra touch.”
“Staff, clean bathroom. Could open the window when room got to warm. Super fast lifts.”
“Room was comfortable and facilities good with spacious lobby and lounge area.”
“Really friendly staff. Bev at reception made you feel really welcomed and explained everything thoroughly. We got a lovely cookie each at the check in desk. The hotel was busy because of a conference taking part in it, but it did not impact the service in any way. Enjoyed our stay there and will come back if in the area.”
“The breakfast was fantastic!!! Beverley on reception was a star and tried her absolute best to give us extra attention and service following the complete disaster of not being given the twin bedded accommodation that we had booked on the first night. She even gave up the room she was expecting to use so that we at least had separate beds for the night rather than a double which we were given in error.”
“Location. Staff attitude. Friendly and welcoming. Requests met with immediate attention. Felt a valued visitor. Services explained fully at time of booking.”
“Very comfortable room Initially a mistake with 3 rooms but was very quickly rectified by reception staff. Very helpful reception staff”
“We were upgraded to a larger room on arrival without asking and for the same price. Nice touch.”
“Everything! Staffs was very friendly and welcoming, very clean from the entrance to the rooms. Rooms are clean and beds comfortable! Breakfast was yummy, It's was really a nice experience l had from this hotel. ”
“Staff very helpful Breakfast varied and of good quality”