Crowne Plaza Hotel Orlando-Universal
7800 Universal Boulevard, Orlando, FL 32819, USA
8.2
1066 reviews
Scores
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Food & Drink
Bar
Breakfast in the room
Restaurant (à la carte and buffet)
Breakfast options
Special diet menus (on request)
Reception services
Tour desk
Ticket service
Concierge service
24-hour front desk
ATM/cash machine on site
Lockers
Luggage storage
Express check-in/check-out
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Portuguese
English
Spanish
Services & Extras
Tickets to attractions or shows(Additional charge)
Cleaning services
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Laundry(Additional charge)
Daily maid service
Pets
Pets are not allowed.
Pool and wellness
Pool bar
Pool/beach towels
Heated pool
Fitness centre
Swimming pool
Massage(Additional charge)
Fence around pool
Hot tub/jacuzzi
Outdoor pool (all year)
Outdoors
Outdoor fireplace
Outdoor furniture
Terrace
Sun terrace
Parking
Public parking is possible on site (reservation is not needed) and costs USD 16 per day.
Electric vehicle charging station
Accessible parking
Business facilities
Fax/photocopying(Additional charge)
Business centre
Meeting/banquet facilities(Additional charge)
General
VIP room facilities
Non-smoking throughout
Heating
Newspapers
Designated smoking area
Facilities for disabled guests
Shuttle service
Shuttle service (free)
Vending machine (drinks)
Vending machine (snacks)
Room service
Air conditioning
Gift shop
Family rooms
Safety deposit box
Allergy-free room
Bridal suite
Lift
Non-smoking rooms
Activities
Games room
Closest landmarks
Most popular landmarks
Restaurants and markets
Closest airports
Pirates Dinner Adventure
0.3 miles
Kings Orlando
0.4 miles
Sleuths Dinner Show
0.4 miles
Gator Golf Adventure Park
0.5 miles
Ripley's Believe it or not!
0.5 miles
Magical Midway
0.5 miles
The Orlando Eye
0.6 miles
Lost Caverns Adventure Golf
0.6 miles
Bayhill Plaza Shopping Center
0.7 miles
Phillips Crossing
0.7 miles
Universal Studios' Islands of Adventure
1.4 miles
Universal Studios Orlando
1.5 miles
The Wizarding World of Harry Potter
1.6 miles
SeaWorld Orlando
3 miles
SeaWorld's Discovery Cove
3.2 miles
Holy Land Experience
3.5 miles
Florida Mall
4.3 miles
Epcot
7.3 miles
Walt Disney World
7.4 miles
Disney's Hollywood Studios
8.6 miles
Starbucks
0.5 miles
Mango\'s Tropical Cafe
1 miles
Premium Outlets- International Drive North
1.5 miles
Publix
1.8 miles
The Florida Mall
5 miles
Orlando International Airport
9.6 miles
Orlando Executive
10.3 miles
Orlando Sanford International Airport
26.1 miles
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Crowne Plaza Hotel Orlando-Universal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All further older children or adults are charged USD 20 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- All children under 6 years are charged USD 20 per night for extra beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests must be 21 years of age or older to check-in.<br><br>A credit or debit card is required to check in to the hotel.<br><br>If booking a meal plan rate, please note that Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests.<br><br>Please note the local area transfer service has limited hours of operation. Seats are given based on availability. Contact hotel for details.<br><br>Valet parking is available for an additional fee.<br><br>Please note that additional fees are subject to tax.<br><br>Cash payment is only accepted upon checking out.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Very comfortable room .Fireworks from Disneyout of window.”
“I loved the location of the hotel in relation to Universal Studios.”
“The location was excellent for visiting Universal and we enjoyed the nearby attractions.”
“I loved the concierge service. They booked all of our tickets and made great recommendations.”
“When we got there the place and our room was clean. Good location, Close to international drive and Islands of adventure and all the stores.”
“Overall it was a pleasant experience. The room was clean, the lobby and bar were nice. We would stay here again.”
“Have breakfast included like Embassy Suite Hotels.”
“Very disappointed! When I made the reservation I sent an email because my 17 year old daughter would be checking in before me, but I never got a respons!”
“I need to postpone my arrival for one day. they made a mistake in one of the bedrooms.”
“The staff was very friendly and very attentive. Service in every department was excellent.”