Best Western Raphael Hotel Altona

7.9 454 reviews
Scores
  • Cleanliness
    8.5
  • Comfort
    7.5
  • Location
    8.2
  • Facilities
    7.6
  • Staff
    8.6
  • Value for money
    7.2
  • Free WiFi
    8.4

Hotel map
Food & Drink
Bar
Good coffee!
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
German
Pets
Pets are allowed on request. Charges may be applicable.
Services
Packed lunches
24-hour front desk
Laundry(Additional charge)
Luggage storage
Fax/photocopying(Additional charge)
Ticket service
Shoeshine
Ironing service(Additional charge)
Wellness facilities
Sauna(Additional charge)
Parking
Public parking is possible on site (reservation is not needed) and costs EUR 12 per day.
General
Non-smoking rooms
Non-smoking throughout
Newspapers
Allergy-free room
Safety deposit box
Heating
Lift
Closest landmarks
Hamburg-Altona train station
0.1 miles
Allee Theatre
0.2 miles
Altona Museum
0.3 miles
Kampfkatzen
0.3 miles
Altonaer Theatre
0.4 miles
Thalia Theatre
0.6 miles
Jewish Cemetery
0.6 miles
Fish Market Hamburg
0.6 miles
Holsten Brewery
0.7 miles
Wohlerspark
0.8 miles
Most popular landmarks
Port of Hamburg
1.3 miles
Reeperbahn
1.3 miles
St. Pauli Piers
1.4 miles
Hamburg Dammtor station
2.2 miles
Jungfernstieg
2.3 miles
Inner Alster Lake
2.4 miles
Mönckebergstraße
2.6 miles
HafenCity Hamburg
2.7 miles
Speicherstadt
2.7 miles
Hamburg Central Station
3 miles
Restaurants and markets
Fischmarkt
0.6 miles
Closest airports
Hamburg Airport
6.2 miles
Bremen Airport
58.5 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Best Western Raphael Hotel Altona accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and beds
    • Children are welcome
    • The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
    • There is no capacity for extra beds in the room.
  • Groups
    • When booking more than 5 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Friendly staff, even though some there was a bit of a problem with language at the beginning.”

, Luxembourg

“Basic rooms but good for the low price and excellent location next to Hamburg-Altona Hbf.”

, Australia

“I inveited my cousin with is partner to my Birthday Party. They stood only overnight in the hotel, without using other accomodation”

, Germany

“Was looking for a hotel inside Hamburg, It's one train from the airport it's around a 5 minute walk from the station. On check in we was given a map of Hamburg with a list of places to go to and a list of restaurants nearby to use very friendly staff. The layout of the room was excellent had plenty of room to move around in nice big bathroom. Highly recommend this hotel.”

, United Kingdom

“Staff was friendly and gave good tips to get t the Lion King musical. Good location next to the Altona Station”

, Germany

“Very friendly staff, super big clean room. Very good location with shopping, trains, restaurant, walking close by. Very very great place!!”

, Switzerland

“Very helpful staff who helped me in a second language. For a fair price, 12 Euros I think, there is an amazing buffet breakfast with meats, cheeses, various egg options, breads, cereals, juices, fresh fruit, coffee and a host of teas. When they call you a taxi it is there in 5 minutes, also close to a train and subway station. Comfortable bed.”

, USA

“Simple little hotel in a convenient location next to underground train line and shops.”

, United Kingdom

“The room itself was lovely although we were up-graded”

, France

“Facilities adequate, great location, friendly staff”

, Hong Kong