ANA Crowne Plaza Kobe
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- ANA Crowne Plaza Kobe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- One further older child or adult is charged JPY 3500 per person per night in an extra bed.
- Free!One child under 12 years stays free of charge when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Extra charges apply for use of the fitness centre, hot tub and Angsana Spa.
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Pets
- Pets are not allowed.
What guests loved the most
“The service was excellent!! The Bar was lovely and the Apple Pie was excellent.”
“Bed very comfy and pillows wonderful. Bonus, was we were given stones with lavender scent to make our sleep even better. Was also provided with a dihumidifier in the room. The room was kept constantly clean during our whole stay there. Staff were amazingly attentive. We enjoyed our whole stay there. Thank you ANA Crowne Plaza Hotel, Kobe. Keep it up. See you next time when we go again.”
“Great views of Kobe, great location right by Shin Kobe station, and above the subway one stop away from Kobe central. Rooms were a good size. We arrived three hours before checkin, and the room was made available very unexpectedly with zero fuss.”
“Hotel is ideal for travellers using the JR or wish to visit the Nunobike Herb Gardens. The service is excellent and the hotel even had tie ups with the nearby restaurants. Simply flash your room key to enjoy a discount.”
“Comfortable business oriented hotel in the middle of an oddly desolate albeit modern shopping mall, but conveniently next to Shin Kobe station, and the subway station in which there's a 7-11 ATM for use with international cards. By Japanese standards the rooms are massive. The staff are fantastic and there's a choice of international or Japanese breakfast (both are great). The complimentary ANA 'sleep ritual' products including eye masks, bath salts, and two types of green tea (a relaxing one for before bed, and a refreshing one for when you get up in the morning) are a very thoughtful addition to the room.”
“Easy access from the shinkansen and walking distance to Sanomia and Kitano. The views of the city are spectacular on either side of the building. Staff are great and the rooms are large. Enormous by Japanese standards. Staff are lovely.”
“Exceptionally clean and large room. Staff was efficient and very polite.”
“- Staff were polite and friendly - Perfect location, everything nearby (e.g. mosque, halal restaurants, my specific conference location was the Kobe Arts Centre) - Great view”
“The lounge was very good and the staff were exceptionally nice and helpfull.”
“The room had a spectacular view and was spacious and light. The gym and pool are in great condition and very modern. There are several restaurants in the same building (from very fancy to not so fancy). The South Elevator which takes you to the restaurants has a panorama view.”